Help

Printing, formats, delivery, refunds.


How do I print it?
Open the PDF and print at A4, 100% scale — not “fit to page”, which shrinks the margins and can clip the ruled lines. Black and white is fine and is what most pages are designed for. No page is a solid dark fill, because that costs you ink for nothing.
Is it fillable on screen?
This edition is print-and-write. You can type onto it with the annotation tools in Preview, Adobe Reader or any PDF app, but it does not use PDF form fields. Properly fillable editions are planned and will be a free update.
Do you do US Letter?
No. A4 only. Every pack is built on UK processes, so a Letter edition would be for a buyer the packs cannot help.
Which UK nations are covered?
All four. Where England, Wales, Scotland and Northern Ireland diverge — council tax versus domestic rates, DVLA versus DVA, school admissions, probate — the affected page carries a sidebar for each nation.
What happens after I pay?
You get the PDF immediately. Buying through Etsy, the link appears on the confirmation page and stays in your Etsy account permanently, so you can re-download it on a new device years later.
I have lost my download link.
If you bought through Etsy, sign in and open Purchases and reviews — the file is there permanently. If you bought here, reply to the confirmation email and we will re-send it.
Can I get a refund?
Digital downloads are covered by the Consumer Contracts Regulations 2013. Because the file is supplied immediately, you are asked to agree at checkout that you lose the 14-day right to cancel once the download starts — that is the law, not a policy we invented. If a pack is faulty, wrong or not as described, tell us and you get your money back. See Refunds and cancellation.
How often is it updated?
Every April, when the new UK rates and fees take effect, and immediately whenever something material changes mid-year. The edition mark on the cover — 2026/27 — tells you which version you have.
Do you sell outside the UK?
The packs are on Etsy, which sells worldwide and handles the VAT. But be honest with yourself first: the entire contents is UK council tax, NHS, DVLA and HMRC admin. If you are not running a UK household it will not help you.

Every pack is a planning aid. It signposts UK government and provider processes and it does not replace legal, tax or financial advice. Rates, fees and deadlines change; each pack links to the live source at gov.uk and the relevant authority so you can check.

Enlarged pack preview